What the shop needs from you
- Confirm the hide weight in ounces and the tannage type at the time of ordering to avoid any mismatch.
- Use the contact form to ask specification questions before placing an order if you are uncertain.
You want leather that ages well, cuts cleanly, and matches the weight you ordered. These full-grain hides are listed with exact specifications — thickness, temper, and approximate square footage — so you know what is landing on your workbench before you pay.
A full-grain hide is the most honest material in leather craft — it shows every natural mark, every subtle variation in the grain, and it rewards careful work. What it cannot do is fix a mismatch between what you ordered and what showed up. That is why every hide listing on this shop includes the actual measured weight and thickness, not a range wide enough to mean anything. You order a specific specification. That is what the order is held to.
Each hide is dispatched with a product sheet confirming the measured weight in ounces, the approximate square footage, and the temper — vegetable-tanned or chrome-tanned — as listed at the time of purchase. The sheet is your reference for the joint review. If the delivered hide does not match those figures within the tolerances described in the listing, that is a reportable omission.
Once the hide is delivered, the 14-day joint review window opens. During that time, check the delivered hide against your order confirmation and the product sheet. If something does not match, raise it through the contact page. The 30-day fix window covers confirmed omissions. After 30 days, any request is treated as new work and quoted separately before anything is done.