This Privacy Policy describes how Puetontelkensyamu (the Company) collects, uses, stores, and
discloses personal information in connection with the operation of puetontelkensyamu.sbs. The
Company is subject to the Personal Information Protection and Electronic Documents Act
(PIPEDA) and applicable provincial privacy legislation. This policy was last updated on
October 23, 2026.
1
Information the Company collects
The Company collects personal information that users provide voluntarily when
contacting the Company through the website contact form or by email. This
information may include the user's full name, email address, telephone number,
and the content of messages submitted. The Company also collects certain technical
data automatically when a user visits the website, including IP address, browser
type, device type, pages visited, and the date and time of each visit. This
technical data is collected through standard server logs and, where cookies are
used, through the mechanisms described in the Cookie Policy. The Company does not
collect sensitive personal information such as financial account details, health
information, or government identification numbers through this website.
2
How the Company uses personal information
Personal information collected through the contact form or by direct email is used
solely for the purpose of responding to the user's enquiry or managing an
order-related matter. The Company does not use personal information for unsolicited
marketing communications. Technical data collected automatically is used for the
purpose of maintaining the security and performance of the website and for
understanding aggregate usage patterns. The Company does not sell, rent, or trade
personal information to third parties for commercial purposes. Where personal
information must be shared with a third party — for example, a carrier fulfilling a
delivery — it is shared only to the extent necessary for that specific purpose and
is not used by that party for any other purpose.
3
Legal basis and consent
Under PIPEDA, the Company collects, uses, and discloses personal information only
with the knowledge and consent of the individual concerned, except where the law
permits otherwise. Consent is obtained at the time of collection. When a user
submits a contact form or sends an email, they consent to the use of that
information to respond to their enquiry. Users may withdraw consent at any time by
contacting the Company, subject to legal or contractual restrictions and reasonable
notice. Withdrawal of consent may affect the Company's ability to provide
certain services or respond to enquiries.
4
Data retention
The Company retains personal information only for as long as is necessary to fulfil
the purpose for which it was collected, or as required by applicable law. Contact
form submissions and related correspondence are retained for a period consistent
with the Company's obligation to respond to complaints and maintain order
records. Technical log data is retained for a limited period for security and
performance monitoring purposes, after which it is deleted or anonymised. Users may
request the deletion of their personal information at any time, subject to the
Company's legal obligations to retain certain records.
5
Disclosure to third parties
The Company does not disclose personal information to third parties except in the
following circumstances: where a carrier or logistics provider requires delivery
information to fulfil an order; where a service provider assists in operating the
website and is bound by confidentiality obligations; where disclosure is required by
law, court order, or the request of a regulatory authority; or where the user has
given explicit consent to a specific disclosure. The Company does not transfer
personal information outside Canada without ensuring that adequate protections are
in place consistent with PIPEDA requirements.
6
Cookies and tracking technologies
The Company uses cookies and similar technologies to support the basic functioning
of the website and to store the user's cookie preference. The Company does not
use advertising cookies, social media tracking pixels, or behavioural profiling
technologies. The specific cookies used, their purpose, and their duration are
described in the Cookie Policy available on this website. Users may manage their
cookie preferences at any time through the consent notice displayed on the website.
Disabling certain cookies may affect the functionality of the website.
7
User rights under Canadian privacy law
Under PIPEDA and applicable provincial legislation, users have the right to request
access to the personal information the Company holds about them, to request
correction of inaccurate information, and to request deletion of information where
retention is no longer legally required. Requests should be submitted in writing to
the contact address listed on the website. The Company will respond to access and
correction requests within 30 days of receipt, or notify the user if additional time
is required. Users who believe their privacy rights have not been respected may file
a complaint with the Office of the Privacy Commissioner of Canada.
8
Security of personal information
The Company takes reasonable technical and organisational measures to protect
personal information from unauthorised access, disclosure, alteration, or
destruction. These measures include the use of encrypted connections for data
transmission, access controls limiting who can view stored information, and regular
review of data handling practices. While the Company takes reasonable precautions,
no method of electronic transmission or storage is completely secure, and the
Company cannot guarantee absolute security. In the event of a privacy breach that
poses a real risk of significant harm, the Company will notify affected individuals
and the Office of the Privacy Commissioner of Canada as required by law.
9
Changes to this policy
The Company may update this Privacy Policy from time to time to reflect changes in
legal requirements, business practices, or the services offered through the website.
The date at the top of this policy indicates when it was last revised. Users are
encouraged to review this policy periodically. Continued use of the website
following the posting of a revised policy constitutes acceptance of the updated
terms. Where changes are material, the Company will take reasonable steps to notify
users, which may include a notice on the website.